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Contact us

Write to support@demopoolbase.com or use the form below. We answer every message by email, so please use an address you check.

Before you write

  • Where is my file? It is in your order confirmation email and in your account. Check Promotions or Spam for a message from support@demopoolbase.com.
  • Cancel a subscription: use the cancellation form. Files you already have stay yours.
  • Refunds and bounces: see the refund policy. Send your bounce report with the order number.
  • Remove your own contact from our lists: use the removal form, we act within 7 days.

Company

FloyaraMusic OÜ, trading as DemoPool
Registry code 16341789
Männimäe/1, Pudisoo küla, Kuusalu vald, Harju maakond, 74626, Estonia
Full details: legal notice. More about us: About DemoPool.